The Metropolitan Transportation Authority (MTA) announced on Tuesday, November 19th, that five new R211S train cars, part of a $1.4 billion modernization effort for the Staten Island Railway, were sidelined due to signal system issues. The train cars, which debuted on October 8, are now awaiting repairs at the Clifton Maintenance Shop. Despite the setback, MTA officials assured the public that the cars remain under warranty, meaning repairs will not incur additional taxpayer costs.
The sidelining of these state-of-the-art trains is a disappointment for Staten Island commuters, as the fleet was intended to replace the aging R44 cars. MTA CEO Janno Lieber reiterated the agency’s commitment to Staten Island, stating, “We’re investing heavily in Staten Island. We’re determined to make sure that they have access.” However, the MTA has not provided a timeline for when the cars will return to service, fueling frustration among local residents.
The R211S cars were designed with advanced features, including 58-inch-wide doors, which are eight inches wider than standard doorways, to expedite boarding and reduce station dwell times. These improvements were part of the MTA’s broader effort to modernize its fleet and enhance reliability. At launch, the agency claimed the cars could travel an average of 240,000 miles between repairs, six times the reliability of older trains.
This issue is not the first problem associated with the R211 line. Last year, six new R211 rail cars were pulled from service due to equipment malfunctions shortly after their debut. These setbacks highlight the challenges faced by the MTA in rolling out high-tech upgrades while maintaining consistent service. Despite the hiccups, the MTA remains optimistic about the long-term benefits of the R211S cars.
The sidelining of the trains is a setback for the Staten Island Railway’s modernization plan, which includes a total of 75 R211S cars. The first five cars were intended to set the stage for a larger overhaul. Meanwhile, the MTA Board has approved an order for an additional 640 R211 subway cars to expand modernization efforts across New York City’s transit system.
As repairs proceed, the MTA has pledged to ensure that the new trains meet their promised reliability and performance benchmarks. The agency continues to emphasize its dedication to improving transit service for Staten Island residents and addressing technical challenges promptly.